Maximise your stay with us, arrive dressed casually, ideally with suitable walking shoes.
Please plan to arrive between 10am and 11am for the first day of your retreat. If you arrive earlier than we suggest, have your comfy clothes and swimmers packed in a handy spot.
You will have access to change room facilities, a relaxation lounge, the exercise room & pool, as well as walks to familiarise yourself with the property.
To start your 'retreat' as soon as you arrive, we offer an orientation session and steam room treatments.
Each guest is allocated 6 treatments as part of their 10 day cleanse program, but sometimes you may require or desire to have additional treatments.
To ensure that the therapist required for the treatment you desire is available we recommend that you book any additional treatments upon arrival or by the end of the first night.
Please let us know and we can arrange for our Program Coordinator to contact you.
Please advise us prior to arrival if you have any special dietary requirements or food allergies.
Please advise us prior to your arrival of any health related issues that may affect your ability to participate in any activities. If there are specific medical requirements that you need during your stay, please let reception know before your arrival so we can inform the naturopaths prior to your consultation.
To truly escape your daily routines, Living Valley Springs is a mobile free environment, as we do not get mobile range here on any network.
Your room is equipped with a landline phone. Family & friends will be able to contact you via the main reception number +61 7 5485 4344 or you can have them call you directly in your room.
We also have free wireless broadband internet connection available in every room.
Living Valley Springs is a totally smoke, alcohol and drug free environment.
To ensure all guests maximise the Living Valley Springs experience we request that the following items are not brought onto the property:
Queensland's Sunshine Coast Hinterland has a sub-tropical climate with plenty of sunshine year round. Summer temperatures range from 19 to 33 degrees Celsius (66 to 91 degrees Fahrenheit) and Winter temperatures range from an average of 9 to 21 degrees Celsius (48 to 69 degrees Fahrenheit).
Please refer to the packing list sent with your confirmation letter or contact us to receive one.
The Reception/Office provides a complimentary safe deposit box to store your valuables during you stay.
Complimentary self service laundries are in or near all guest accommodation.
Should a cancellation be requested prior to ten days before the scheduled program date, a refund shall be given less $100 of any $500 deposit. Alternatively the full $500 may be transferred to a later program for up to three months.
Should the cancellation be requested for any reason within ten days of a scheduled program date, all monies paid will be forfeited.
For an additional 6% of the total package price, you can have complete Cancellation Protection, which will guarantee a full refund for any reason up to the commencement date of your program.
Once the program has commenced, all programs and packages purchased from Living Valley Springs are not transferable or refundable in full or part.
An administration fee of $50 is applicable for any changes to dates of arrival.